Mark O’Neill has served in the Army for 20 years, from assistant S2 on the Korean DMZ, to the jungles of Honduras, to Iraq, and finally in Afghanistan. After six years as an active duty officer, he switched over to the Reserve force and began a career as a civilian. He has worked for Motorola, i2 Technologies, Growthink and by himself as an IT consultant. Over time, he realized the impact that decisions make on the quality of our lives.
As a runner and a cross-country skier, he has competed in races across North America. During long miles on the trail, he’s thought about bias and rationalization in the human decision-making process. He came to the conclusion that formal, written processes should produce better results and he has been proven correct via many academic studies.
In particular, Mark read about the evolution of the Army staff process during his time at the Army Command and General Staff College at Fort Leavenworth, Kansas. He was most interested in how General Patton and staff analyzed the Germans before the Battle of the Bulge, and how Patton’s staff responded to the build-up of German troops.
Primarily, Mark wants to help individuals to make better decisions through his decision workbooks, though he will advise corporate clients also.